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Buying & Ownership
What is MediaAutoresponder?
MediaAutoresponder is self-hosted email marketing software for managing Subscribers, Lists, Forms, Contact Forms, Newsletters, Autoresponders and operational Reports. You install it on your own compatible hosting and use your own licensed domain.
Link to this answerIs the founding price a one-time payment?
The Founding Edition is $27 one-time for one domain. You permanently retain the right to use the licensed software version you purchase. No monthly software subscription is required.
Link to this answerAre hosting and email sending included?
You supply your own compatible hosting and SMTP account or provider. Those services may have separate charges and sending limits. The software purchase does not include hosting or unlimited email delivery.
Link to this answerWhat happens if I do not renew maintenance?
Your purchased licensed version continues working. Optional maintenance provides ongoing updates, new releases, support and Member benefits according to the maintenance terms. Its expiration does not disable the version you purchased.
Link to this answerHow many domains can I license?
The base license covers one domain. Founding pricing also includes an additional domain at $7, a 5-domain pack at $49, a 10-domain pack at $69, and a 25-domain pack at $119. Domain activation details will be published before sales launch.
Link to this answerCan prices change?
Pricing is subject to change. Check the current offer before placing an order.
Link to this answerHosting & Installation
What hosting does MediaAutoresponder require?
Compatible PHP hosting, a MySQL-compatible database, outbound access to your SMTP provider, and cron support for background sending. Exact supported PHP and database versions will be published after installer validation.
Link to this answerCan I use shared or cPanel hosting? Do I need a VPS?
Shared or cPanel hosting may work if it meets the final requirements and permits cron jobs and outbound SMTP. A VPS gives you greater control but is not automatically required. Confirm your host’s limits before purchasing.
Link to this answerWhat is a cron job or background worker?
A cron job is a task your host runs on a schedule. It starts the background worker that processes queued and scheduled emails. Leaving your browser open is not a replacement for this task.
Link to this answerWhy can scheduled sending start later than the selected time?
The worker processes eligible messages when it runs. Your hosting provider’s cron interval, queue size and sending limits can affect when processing begins. SMTP acceptance and inbox arrival are separate events.
Link to this answerWhere should I install it?
Use the domain authorized by your license and follow the release installation guide. The final folder layout and installer steps are still being validated; we will publish them here before launch.
Link to this answerEmail & SMTP
What is SMTP?
SMTP is the service the software connects to when sending email. You provide an SMTP account with your host or an email sending provider, together with its server, port, authentication and encryption settings.
Link to this answerCan I test my SMTP settings?
The launch installer is planned to include connection and test-email checks. The application supports authenticated SMTP. Final setup instructions will be published when installer validation is complete.
Link to this answerDoes SMTP Accepted guarantee inbox delivery?
No. SMTP Accepted means the receiving SMTP service accepted the message for processing. It does not prove inbox delivery, exclude later bounces, or confirm that someone read the email.
Link to this answerSubscribers, Lists & Forms
What are Subscribers and Lists?
A Subscriber is a person recorded in your email marketing database. A List groups Subscribers for a purpose, such as newsletter updates or an Autoresponder. Current subscriber status and consent affect sending eligibility.
Link to this answerWhat is Single Opt-In?
Single Opt-In allows a valid subscription to proceed without requiring a separate confirmation-email click, according to the Form settings and subscriber rules.
Link to this answerWhat is Double Opt-In or Pending Confirmation?
Double Opt-In asks the person to confirm their signup through a confirmation email. Pending Confirmation means that confirmation has not yet been completed; the record is not treated as a confirmed marketing signup.
Link to this answerWhat is a Contact Form?
A Contact Form lets visitors send an inquiry. It can also offer a separate, optional marketing signup. Sending an inquiry alone does not automatically give permission to send marketing email.
Link to this answerCan a Contact Form offer optional marketing signup?
Yes. Keep marketing signup optional and distinct from submitting the inquiry. The associated signup follows the configured consent and confirmation rules.
Link to this answerNewsletters & Autoresponders
What is a Newsletter?
A Newsletter is an email prepared for a selected audience and queued for immediate or scheduled sending. The background worker checks current subscriber eligibility before attempting delivery.
Link to this answerWhat is an Autoresponder?
An Autoresponder is a sequence of emails that follows its configured timing and enrollment rules, such as a welcome series for eligible subscribers joining a List.
Link to this answerWhat is an Enrollment List?
The Enrollment List is the selected List whose eligible new members can enter the associated Autoresponder while it is active, according to the software’s enrollment rules.
Link to this answerWhat do Queued, Skipped and Failed mean?
Queued: the record is waiting for background processing. Skipped: the software did not attempt sending because a current eligibility or processing rule prevented it. Failed: an attempted operation encountered an error. Review the persisted reason in the corresponding report.
Link to this answerWhy might a subscriber be skipped?
A subscriber may have unsubscribed or otherwise become ineligible before sending. Preparing a send does not override current consent or subscriber status. The report shows the recorded reason for the particular outcome.
Link to this answerReports
What do the Reports numbers mean?
Reports summarize recorded activity and operational outcomes. SMTP Accepted is an acceptance outcome, not verified inbox delivery. Newsletter and Autoresponder report cards can lead to the persisted records and reasons behind outcomes.
Link to this answerHow do I find an email that was skipped or failed?
Open the relevant Newsletter or Autoresponder report and use its actionable outcome cards or record details to inspect the stored result and reason.
Link to this answerWhat counts as a Form View and conversion rate?
Form reporting describes the activity recorded by the software. The exact view-counting rules and conversion formula will be documented here after final report validation. Do not assume a Form View means a unique person.
Link to this answerMaintenance & Support
How much is optional maintenance?
Founding single-domain maintenance is $24 per year. It covers eligible updates, new releases, support and Member benefits under the published maintenance terms. It is optional and does not control continued use of your purchased version.
Link to this answerHow do I ask for help or report an installation problem?
Use the Contact page. Include the page or installation step, what you expected, what happened, and any error text with sensitive values removed. You may include an order reference. Never send passwords, SMTP credentials, or a full license key.
Link to this answerNo matching answers. Try another phrase or contact us.
$27 one-time. One domain. Yours to keep.
Optional maintenance never disables the licensed version you purchased.